Article Archive
Ninzi-Connect presented with Aspect’s prestigious Service Excellence Award
Post:May 2010
Gautrain speeding to the finish line with telecoms solution from Bytes Communication Systems
Post:September 2009
Ninzi-Connect
celebrates birthday with huge growth
Post:May 2008
Ninzi-Connect
Software Receives Top Performer Award for EMEA
Post:January 2008
Ninzi-Connect
offers solution to Mindpearl’s contact centre
requirements
Post:October 2007
All-in-one contact centre solution for SA
Post:August 2007
Mining the value of text messaging in the contact center
Post:Aug 2011
Aspect - Magic Quadrant Contact Centre Infrastructure Worldwide
Post:Jul 2011
Integrating the cloud in your contact center
Post:May 2011
Aspect recognised by Frost & Sullivan as outbound contact market leader
Post:March 2011
Aspect Wins in Brazil Quality Award in Contact Center
Post:August 2010
Magic Quadrant for Unified Communications
Post:July 2010
Aspect Positioned in the Leaders Quadrant
for 2010 Magic Quadrant for Contact Center Infrastructure Worldwide
Post:March 2010
Aspect Announces Acquisition of Quilogy, Inc.
Post:January 2010
Microsoft Global Strategic Alliance
Post:January 2010
Aspect Unified Communications Deployment Wins
2009 InfoWorld 100 Honors for Industry's Top IT Projects
Post:December 2009
Aspect Leads North American Workforce Management Market
According to Frost & Sullivan
Post:September 2009
Aspect Leads North American Outbound Market in Frost & Sullivan Report
Post:May 2009
Aspect Marks One-Year Anniversary of
Global Strategic Alliance and Equity Investment with Microsoft
Post:March 2009
Aspect Delivers Unified Communications Solutions
with Comprehensive Applications and Services Portfolio
Post:Febuary 2009
Aspect Rated Most Trusted Workforce Optimization Technology Provider
based on Datamonitor Survey
Post:December 2008
Aspect Placed in Leaders Quadrant for 2008 Magic Quadrant
for Contact Center Infrastructure, Worldwide
Post:December 2008
Aspect Takes the Gold at the Fifth Annual Team
Massachusetts Economic Impact Award Ceremony
Post:November 2008
Microsoft and Aspect Announces Aspect Unified IP 6.6 with Expert Agent
Capability to GA in December
Post:October 2008
Aspect Unified IP Wins Miercom Rated Best Award
Post:October 2008
Aspect Software Receives 2008 North American
Product Line Strategy Award from Frost & Sullivan
Post:August 2008
PerformanceEdge Receives 2008 EMEA Contact Center Workforce Management Frost & Sullivan Award for Market Leadership
Post:July 2008
Aspect Software Named as Finalist in 2008 Techworld Awards
Post:June 2008
Aspect Unified IP from Aspect Software Named
2008 American Business Awards Finalist
Post:June 2008
PerformanceEdge from Aspect Software Leads Contact Center
Performance Management Market in Customer Satisfaction
Post:May 2008
Aspect Software Receives Unified Communications
Magazine's 2007 Product of the Year Award
Post:April 2008
Microsoft and Aspect Form Global Strategic Alliance
Post:March 2008
Unified Command
and Control from Aspect Software Named 2007 Product of the Year
Post:February 2008
PerformanceEdge
Wins 2007 Product of the Year Award
Post:January 2008
Aspect Software
Increases Localization and Expands Capabilities with Latest Release
of Aspect Unified IP
Post:December 2007
Aspect Software
Maintains Top Spot for Workforce Management Market Share
Post:November 2007
Aspect Software
Placed in Leaders Quadrant for 2007 Contact Center Infrastructure Magic
Quadrants for APAC, EMEA and North America
Post:November 2007
Aspect Software
Continues Climbing the Software 500 List
Post:November 2007
Aspect Software
Receives Market Leadership Award in Workforce Management
from
Frost & Sullivan
Post:October 2007
Aspect Unified
IP Recognized With 2007 Internet Telephony Excellence Award
Post:October 2007
Aspect Software
Issues Challenge to Contact Center Industry to Adopt SIP 2.0
Post:July 2007
Aspect Software
Receives 2007 IP Contact Center Technology
Pioneer Award for Aspect
Unified IP
Post:June 2007
Aspect eWorkforce Management
7.0 Wins 2007 American Business Awardsm
for Best New Product
- Computer Software
Post:June 2007
Aspect Software Announces General
Availability of Aspect Unified IP 6.5
Post:June 2007
Aspect Software Ranked
#1 Workforce Management Provider Globally
Post:May 2007
Aspect Software Release of Aspect eWorkforce
Management 7.0.1 Expands Localization Capabilities
Post:May 2007
Aspect Software
Announces Release of Aspect Performance Management
Post:March 2007
Aspect Software
to Offer Cost-Effective Speech Solution on Microsoft®
Speech Platform
Post:March 2007
24-7 INtouch Partners
with Aspect Software to Provide Clients With Market Leading Aspect®
eWorkforce Management™ Solution
Post:February 2007
Aspect Software Earns Top
Honors for the Value its Unified Products Bring to Customers
Post:November 2006
NICE Has Leading Market Share in
EMEA According to Recent Agent
Performance Optimization Report by Analyst Firm
Frost & Sullivan
Post:September 2008
NICE Wins $9 Million Contract from
New York City for NICE Inform™
for its Next Generation 9-1-1
Emergency Call Centers
Post:October 2007
NICE Receives Market Leadership
Award, Named Industry Leader by Top Industry Analyst Firms
Post:October 2007
NICE to Acquire Actimize,
Pioneering Convergence of
Real-Time Transaction and Interaction Analytics
Solutions
Post:July 2007
Brazil’s Contax
Expands to NICE Perform® VoIP
to Extract Insights from Customer
Interactions
Post:May 2007
NICE Receives
Order for its Integrated VoIP based Solutions from RAFAEL,
a Leading Israeli Defense Systems Provider
Post:February 2007
NICE Analytics to
be Used by LENDING.com, Expanding Choice and Control for Customers
Post:February 2007
NICE Perform® Order Received
from Partner Communications Company, Operating the orange™ Network in Israel
Post:February 2007
NICE Advanced Analytics
and VoIP Solutions Implemented at First American Real Estate Tax Service
Post:January 2007
NICE Receives 7-digit Order from UK’s
Network Rail to Ensure Safety, Reliability and Efficiency
Post:December 2006
Convergys Closes Acquisition of Intervoice
Post:November 2008
Intervoice Voice Portal Named 2007 Product of the Year
Post:December 2007
Intervoice Introduces Speaker Verification with New Banking Application
Post:November 2007
Intervoice Named Market Share Leader for Self-service Ports Shipped and Installed
Post:November 2007
Contact Solutions
Selects Intervoice Voice Portal as its VoiceXML Platform
Post:October 2007
Intervoice Receives
a 2007 IP Contact Center Technology Pioneer Award from Customer
Interaction Solutions Magazine
Post:July 2007
Intervoice
and RSA Work Together to Deliver Multifactor Authentication
Solutions for Telephone Banking to the Financial Industry
Post:March 2007
Intervoice
Launches Next-Generation Voice Portals
Post:March 2007
Intervoice and BEA Systems Deliver
Innovative Telecommunications Solutions for Global IMS Providers
Post:December 2006
Autonomy Offers Witness
Protection Program
Post:February 2007
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