Aspect Unified IP from Aspect Software Named
2008 American Business Awards Finalist
All-in-one, IT-Ready Contact Center Solution
Among Good Company in Computer Software Category
Competing for "Business World's Own Oscars"
Aspect Software, Inc., the world’s largest company
solely focused on Unified Communications for the Contact
Center™, has been named a 2008 American Business
Award finalist in the computer software category for
Aspect® Unified IP™ as the Best New Product
or Service.
"This nomination reflects our ongoing commitment
to delivering innovative solutions that are changing the
way companies interact with their customers," said
Jim Foy, president and chief executive officer, Aspect
Software. "This being the third year in a row that
Aspect has been honored as either an American Business
Awards winner or finalist underscores that the technology
industry is recognizing Aspect for providing products that
bring real and measurable value to contact centers and
organizations."
Aspect Unified IP is a session initiation protocol
(SIP)-based voice over IP (VoIP) product that unites
full-featured automatic call distribution (ACD),
predictive dialing, voice portal, Internet contact,
workflow management, multichannel recording and quality
management applications in a single software platform,
giving business and IT optimal choice and control.
Aspect combines unified communications applications with
contact center technologies, like Aspect Unified IP, to
help companies streamline and enhance customer-facing
business processes and enable them to seamlessly extend
those processes beyond the contact center
The American Business Awards are the only national,
all-encompassing awards program honoring great performances
in business. The award is nicknamed "Stevie" for
the Greek word "crowned." Stevie Award winners
will be announced during the annual gala on Thursday, 12
June 2008 at the Marriott Marquis Hotel in New York City.
More than 600 executives from across the U.S.A. are
expected to attend. The ceremonies will be broadcast
on the radio nationwide by the Business TalkRadio Network
and hosted by Liz Claman of FOX Business Network.
In 2007, Aspect Software won the American Business
Award for the PerformanceEdge™ workforce management
capabilities delivered by Aspect® eWorkforce Management™
7.0, for Best New Product or Service in the computer
software category. Aspect eWorkforce Management helps
managers maximize service and minimize the costs of a
contact center’s operations with strategic planning,
scheduling and forecasting tools that automate tasks
and enhance productivity.
Members of the Awards' Board of Distinguished Judges
& Advisors and their staffs select Stevie Award winners
from among finalists in final judging during the week of
19 May. Finalists are chosen by business professionals
nationwide during preliminary judging that takes place
April through early May
Details about the American Business Awards and the
list of finalists in all categories are available at
www.stevieawards.com/aba.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American
Business Awards, The International Business Awards, The
Stevie Awards for Women in Business, and the Stevie
Awards for Sales & Customer Service. Honoring companies
of all types and sizes and the people behind them, the
Stevies recognize outstanding performances in the workplace
worldwide. Learn more about The Stevie Awards at
www.stevieawards.com.
About Aspect Software
For more information Click Here or visit
www.aspect.com.
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