Aspect Announces Acquisition of Quilogy, Inc.
Acquisition Creates First and Only Global Company Dedicated to Helping Organizations Derive the Full Combined Benefits of
Microsoft Unified Communications and Collaboration Technologies
Aspect, the global leader in applying unified communications (UC) and collaboration, today announced it has acquired Quilogy Inc.,
a nationally recognized IT services firm, headquartered in Saint Charles, Mo. Financial terms of the transaction were not disclosed.
The acquisition adds collaboration capabilities to Aspect’s unified communications services portfolio to help organizations
improve business processes with the combined capabilities of these technologies. Bringing together unified communications and collaboration
software applications with systems integration (SI) capabilities allows customers to achieve business objectives more effectively than
through services or applications individually.
Aspect and Quilogy share mutual expertise in Microsoft technologies. In a strategic equity partnership with Microsoft Corp.,
Aspect has expertise in unified communications, while Quilogy, a leading Microsoft National Systems Integrator, provides strategic and
technical knowledge in collaboration tools for key Microsoft platforms including its fastest-growing product, Microsoft SharePoint. Quilogy
also offers a broad range of Microsoft capabilities and additional vertical industry experience to Aspect in the areas of healthcare and
public sector. Both Aspect and Quilogy are Microsoft Gold Certified Partners.
“Quilogy’s expertise in Microsoft SharePoint and the broader collaboration space, coupled with Aspect’s global
unified communications leadership and strategic equity alliance with Microsoft, are a formidable combination in the enterprise technology
market,” said Jim Foy, chief executive officer, Aspect. “Plus, the opportunities for innovation with our unified communications
applications for the contact center will mean new product capabilities, customized solution development, and tighter ties to enterprise
resources for our contact center customers. This supports a logical evolution of Aspect’s vision of transforming enterprise business
processes by leveraging Microsoft software platforms.”
The combined company will offer unified communications and collaboration services, including IT and SI services, such as strategic
planning, design and architecture, user experience and interface design, implementation and hosting, user adoption and training, custom
development, and business process consulting for Microsoft and Aspect software and platforms. Key supported products include Microsoft
Office Communications Server 2007 R2, Microsoft SharePoint, Microsoft Dynamics CRM, Microsoft .NET, and business intelligent based on the
Microsoft SQL Server analytics platform, as well as Aspect’s unified communications applications for the contact center and the Aspect®
Unified IP® and PerformanceEdge® platform products.
“Unified communications and collaboration are game-changing technologies for the enterprise and the contact center,”
said Irwin Lazar, Vice President for Communication and Collaboration Research at Nemertes Research. “More organizations are recognizing
that the value of UC and collaboration comes from applying it to business processes through existing and custom applications. However, while
69 percent of companies say unified communications return on investment is important or vital, only 18 percent have been able to quantify
any benefit. Aspect’s acquisition of Quilogy will help customers identify and implement the business benefits of UC.”
As part of the acquisition, Quilogy’s experienced team of application development and IT services experts will join Aspect
Professional Services and its growing IT services practice. This team is led by Manish Chandak, former president of Quilogy, who will join
Aspect as a vice president of professional services. Chandak brings nearly15 years of experience in professional services and Microsoft
collaboration technologies to Aspect.
“Quilogy has a long-standing relationship with Microsoft and is among its leading national systems integrator partners. With
this acquisition, we now have the scale to deploy resources across the globe to meet our customer’s needs,” said Manish Chandak,
former president, Quilogy. “We are known, not only for our expertise in the collaboration space and market leadership with Microsoft
SharePoint implementations, but for a strong delivery culture and cohesive, end-to-end processes. Unified communications and collaboration
has the potential to revolutionize business processes and workflows across the enterprise and the contact center, and Aspect is leading the
way by expanding its ability to help customers apply these new technologies across key functional areas such as customer interaction and
acquisition, payment processing, data analytics and integration, and more.”
Picture:
Caption: Unified communications and collaboration is central to the Aspect services and applications portfolio, which spans
interrelated functions and a range of vertical markets.
About Aspect
Aspect is a global software and IT services firm specializing in applying Microsoft unified communications and collaboration to help
customers achieve optimal results through enhanced business processes across the enterprise and in the contact center. Aspect provides
IT consulting, integration services and business applications. For more information,
visit www.aspect.com.
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