Company
Ninzi-Connect is a telecommunications and contact centre solutions
company that has evolved from Multi-Connect, a company with nearly 20
years experience in the contact centre market and has a large customer
base spanning the financial, insurance, retail, communication, utility,
medical and travel sectors.
We provide cost effective solutions that cover every aspect of the
contact centre environment, from call automation to staff management,
recording, quality management and business analytics.
We use our extensive experience, gained over many years of dealing
with a large number of South African organisations to implement and optimise
the use of these solutions for maximum business advantage.
Ninzi-Connect is a black empowerment
organisation committed to providing previously disadvantaged employees with
the opportunity to acquire shares in the company. Several of these individuals
have been appointed to the board and a number are now shareholders in the company.
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