Intervoice Voice Portal
Named 2007 Product of the Year
Customer Interaction Solutions Magazine Honors
Intervoice for Outstanding Innovation
Intervoice, Inc. (Nasdaq: INTV) announced today that
Intervoice Voice Portal (IVP) has been recognized as a
2007 Product of the Year Award from Technology Marketing
Corporation’s (TMC®) Customer Interaction Solutions magazine.
Demonstrating a commitment to improving the quality of
the customer experience and being a valuable contributor
to the technological advancement of the industry were
factors that led to Intervoice’s election as an award
recipient.
In March 2007, Intervoice launched IVP and broke
new ground for the industry at-large. As a standards-based,
switch independent IVR and speech self-service platform,
it is based on a flexible architecture to ensure optimal
scalability. IVP enables the creation and execution of
call control, speech and multimodal applications with
server-side technology based on the latest standards.
With its extensive development tools and Eclipse plug-ins.
enterprises can easily create new call flows and
applications, while leveraging existing intellectual
property to accelerate application development and
deployment.
"Intervoice Voice Portal allows our customers
to not only develop voice and speech applications, but
also provides multimodal applications for simultaneous
voice and data interaction," said Ken Goldberg,
senior vice president, marketing, alliances and corporate
development for Intervoice. "These next-generation
capabilities allow enterprises to give their customers
the highest levels of personalized self-service with a
choice of whether they want to interact with touch pad,
stylus, keyboard, speech or any combination thereof. We
recognize that flexibility and a choice of interaction
method are important to today’s ‘mobile generation.’
This award recognizes our dedication to advancing application
development for the mobile services market."
"Intervoice has proven they are committed to
quality and excellence in solutions that improve the
customer experience as well as ROI for the companies
that use them. I am pleased to honor their hard work
and accomplishments and look forward to more innovative
solutions from Intervoice in the future," said
Nadji Tehrani, Executive Group Publisher and
Editor-in-Chief of Customer Interaction Solutions.
"For 10 years, Customer Interaction Solutions
magazine has been recognizing companies that have
demonstrated excellence in technological advancement
and application refinements."
The 10th Annual Product of the Year Award winners
will be featured in the January 2008 issue of Customer
Interactions Solutions Magazine, the leading publication
covering call centers, teleservices and CRM since 1982.
For more information about the 2007 Product of the
Year Awards, visit
www.tmcnet.com.
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine
has been the voice of the call/contact center, CRM and
teleservices industries. CIS magazine has helped the
industry germinate, grow, mature and prosper, and has
served as the leading publication in helping these
industries that have had such a positive impact on the
world economy to continue to thrive. Through a combination
of outstanding and cutting-edge original editorial, industry
voices, in-depth lab reviews and the recognition of the
innovative leaders in management and technology through our
highly valued awards, Customer Interaction Solutions strives
to continue to be the publication that holds the quality bar
high for the industry. Please visit
www.cismag.com.
About TMC
Technology Marketing Corporation (TMC) publishes Customer Interaction
Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine.
TMCnet, TMC's Web site, is the leading source of news and articles for
the communications and technology industries. Ranked in the top 6,000
most visited Web sites in the world by alexa.com*, TMCnet serves as
many as three million unique visitors each month. TMC is also the first
publisher to test new products in its own on-site laboratories, TMC
Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO,
and Call Center 2.0 Conference and Green Technology World Conference.
For more information about TMC, visit
www.tmcnet.com. (*alexa.com is
an amazon.com company that ranks Web sites by their traffic levels.
Neither alexa.com nor amazon.com is affiliated with TMCnet.) For more
information about TMC, visit
www.tmcnet.com
About Intervoice
For more information,
Click Here or visit
www.intervoice.com.
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