NICE Receives 7-digit
Order from UK’s Network Rail to Ensure Safety ,
Reliability and Efficiency
NICE solutions to capture and analyze
communications at 270 sites
NICE Systems (NASDAQ: NICE) , the global provider of
advanced solutions that enable organizations to extract
Insight from Interactions™ to drive performance, today
announced that it has received a 7-digit order for its
advanced solutions for the reconstruction, analysis and
distribution of voice communications from Network Rail,
which owns and operates Britain’s rail infrastructure.
Initial roll-out entails implementation at 270 signal
boxes.
Network Rail is responsible for the operation,
maintenance and development of Britain’s tracks,
signaling system, rail bridges, tunnels, level
crossings, viaducts and 17 key stations. As part of its
National Voice Recorder Project, NICE will fulfill phase
one of the project that will ensure all interactions
between signal operators and train drivers are captured
and stored in compliance with strict corporate policy.
Network Rail will also benefit from Scenario Replay™,
NICE’s event reconstruction solution that facilitates
faster compilation of evidence and information sharing
in the event of a post-incident inquiry. By utilizing
NICE’s powerful applications for scenario
reconstruction, Network Rail will be able to make a
thorough and effective review of events to confirm what
happened, where and when it happened, and who was
involved. This profoundly reduces the time and resources
required to search, analyze, and distribute records, and
improves the accuracy of event reconstruction to help
transit officials better serve the public.
"We are very pleased to have been selected to support
the critical communications infrastructure of Britain’s
Network Rail," said Tamir Ginat, President of NICE EMEA.
"This win is further evidence that NICE is the premier
solution for transit systems all over the world, in
their efforts to ensure the security of the public."
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