Aspect Performance Management can be configured to meet the broadest range of data sources, metrics, dashboards, reports, forms, alerts, and workflows. Aspect Performance Management integrates data management, dashboards, analytical reports, business user administration, as well as integrated workflow features. All features are tightly integrated in one code base.
Aspect Performance Management delivers targeted dashboards that align front-line personnel with both operational and strategic goals, while automatically coaching employees who are underperforming. It also provides dynamic analytics to track performance, behavior and key performance indicators (KPIs) in real time and trigger actions or workflows, as well as social media analytics of consumer sentiment on social sites like Facebook and Twitter.
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