Comsys announced that its application CList received a BITE (Business IT Excellence) 2020 Award as a recognition of the effectiveness improvements it delivers to outbound contact centers of any size.
CList enables the planning and execution of sophisticated data-driven communication strategies and employs deep machine learning technology to optimize the results of outbound campaigns for collections, telesales, and any other dialing intensive business process.
Impact BITE Awards aim to showcase organizations using ICT in innovative ways to deliver business value either by creating a competitive edge or by optimizing business processes, creating the foundation for growth, or improving customer relationships.
Spyros Karathanasis, CTO of Comsys, noted: “CList, our AI-powered enterprise application, achieved another important accolade for the unique benefits it offers to outbound contact centers. We proudly accept this award as a recognition of our endeavors to develop innovative applications that optimize the contact center operations and improve customer experience.”
To find more about CList, please click here.