25.08.2011
Mining the value of text messaging in the contact center
Read More....

27.07.2011
Aspect - Magic Quadrant Contact Centre Infrastructure Worldwide
Read More....

10.05.2011
Integrating the cloud in your contact center
Read More....

 
You Are Here: Home
 

Company

Ninzi-Connect are a telecommunications and contact centre solutions company that has evolved from
Multi-Connect, a company with nearly 20 years experience in the contact centre market. We have a large customer base spanning the financial, insurance, retail, communication, utility, medical and travel sectors.

Ninzi-Connect provide cost effective solutions that cover every aspect of the contact centre environment, from call automation to workforce management, recording, quality management and business analytics.

We use our extensive experience, gained over many years of dealing with a large number of organisations in South Africa to implement and optimise the use of these solutions for maximum business advantage.Read more...